Major Duties and Responsibilities:
- Establish and maintain deep knowledge of Medbio’s manufacturing processes, capabilities, and standards to provide expert guidance and recommendations.
- Utilize technical knowledge in a commercial context to define problems and present effective manufacturing solutions to prospective clients.
- Travel to customer sites to demonstrate Medbio’s capabilities and discuss tailored solutions, ensuring alignment with client needs and project requirements.
- Collaborate with finance, sales, and project engineering teams to determine profitable and sustainable margins for new projects.
- Collaborate with customers during the discovery process to collect essential project details, review part designs and drawings with an eye for potential issues, enabling the team to develop and deliver targeted solutions.
- Work closely with project engineers and manufacturing teams to ensure that customer requirements are fully understood and effectively communicated and integrated into project planning and execution.
- Actively participate in the sales process, assisting in the preparation of comprehensive quote letters via IQMS and Feasibility Reviews that showcase Medbio’s strengths and competitive advantages.
- Assist other Applications Engineers in their maturation both as customer-service representatives and as engineers.
Organizational Relationships:
The Senior Applications Engineer will report directly to the Technical Sales Manager at Medbio. This role is pivotal in upholding Medbio’s reputation for technical excellence and in driving the future growth and profitability of the business.
Experience and/or Educational Requirements:
- Minimum of 10 years’ of experience in a technical and/or technical-sales role, with a strong preference for candidates who have experience in the medical manufacturing sector.
- Proficiency in CAD review (sectioning and measuring), engineering principles (tolerance stack-ups, GD&T, Capability Index), and manufacturing processes related to polymers.
- Strong understanding of business principles, especially in sales and marketing, with the ability to engage effectively in solution selling.
- Exceptional communication skills, both verbal and written, are essential. The role requires the ability to effectively articulate complex technical details with clients and senior management.
- Experience working collaboratively with multiple departments to ensure a unified approach to sales and client management.
- Experience with CRM and ERP software is a plus.
- Bachelor’s degree in engineering (Mechanical, Plastics, Biomedical, Industrial, or related field) required. Will consider industry experience in the absence of a technical degree.
Physical Requirements:
Must be able to perform the standard practices required in this type of role within the industry, including frequent travel (10-40%) to customer sites, industry events and Medbio facilities.